Terms of Use

Terms of Use

Last updated: January 27, 2021

Please read these terms and conditions carefully before using the services provided by Clarity Order (referred to as “we” in this statement from now on) via its web/mobile application.


This statement consists of the Terms and Conditions governing the use of our service and an agreement that operates between you and our company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of our service is conditioned on your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using our service You agree to be bound by these Terms of Use, and if you disagree with any part of these document, you may not access our service.

Your access to and use of our service is also conditioned on your acceptance of and compliance with the Privacy Policy of our company. Our Privacy Policy describes our policies and procedures on the collection, use and disclosure of your personal information when you use the application or the website and tells you about your privacy rights and how the law protects you. Please read our Privacy Policy carefully before using our service.

User Accounts

You may create your account as a user or a partner from our web or mobile application in order to use our services. Within this process, you must provide us with accurate, complete, and current required personal information, and failure to do so may result in termination of your account on our platform.

You are responsible for protecting the password you have chosen during the registration process to access our platform and you agree not to disclose it to any third-party. You must notify us upon becoming aware of any breach in the security of your account or unauthorized use from your user account on our platform and we may immediately restrict the account and send you a password reset request.

Placing Orders

By placing any order on our products, you warrant that you are legally capable of entering into binding contracts.

You may also be asked to provide required information relevant to your order including your name, address, phone number, email address, credit card number, the expiration date, etc. You represent and warrant that (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any order; and that (ii) the information you supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of your order.

Order Cancellation

Our Order Cancellation Rights

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to:

  • Products availability
  • Errors in the description or prices of the products
  • Errors in your order

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

User Order Cancellation Rights

You have the right to cancel your order at any time before the shipping is made by us or by the supplier. We will reimburse you within the next 5 working days and we will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

For orders that have been delivered to you, you will have the right to cancel the order and return the goods within 30 days from the delivery date. Please note that this right only applies to goods that are returned in the same condition as you received them. You should also include all of the products instructions, documents and wrappings. Goods that are damaged or not in the same condition as you received them or which are worn simply beyond opening the original packaging will not be refunded. You should therefore take reasonable care of the purchased goods while they are in your possession.

In this case, we will arrange to pick up the returning goods from your same billing address. Upon receipt of the returned goods and confirmation from the warehouse that the goods are in the same condition as they were shipped, the reimbursement process will start according to the process stated above.

Prices Policy

We reserve the right to revises the prices on our platform at any time before accepting any order from the users.

The prices quoted may be revised by the company subsequent to accepting an order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of the company. In all such case, you will have the right to cancel your order prior to shipment as stated above.

Intellectual Property

The service and its original content (excluding content provided by you or other users), features and functionality are and will remain the exclusive property of our company and its licencors.

The service is protected by copyright, trademark, and other laws of Canada. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of our company.

Links to Other Websites

Our service may contain links to third-party web sites or services that are not owned or controlled by the company.

Our company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that our company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Dispute Resolution

If you have any concern or dispute about our service, you agree to first try to resolve the dispute informally by contacting our company. In case dispute is not resolved through such process you agree that the applicable laws of Canada shall govern this Terms of Use and your use of our services.

Changes to These Terms and Conditions

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website and the service.

Contact Us

If you have any questions about these Terms and Conditions, you can contact us:

  • By email: info@fa.clarityorder.com